Shipping Policy

At Official Dukan, we aim to deliver your orders quickly and safely across Pakistan. Our goal is to provide a smooth and reliable delivery experience for every customer.

Delivery Time

• Orders are processed within 1–2 business days after confirmation.
• Standard delivery time is 3–5 working days for most cities in Pakistan.
• For remote areas, delivery may take up to 7 working days.

Shipping Charges

• We offer nationwide delivery across Pakistan.
• Shipping charges may vary depending on your location and order weight.
• Free shipping offers may apply during special promotions.

Order Tracking

Once your order is dispatched, you will receive a tracking number via SMS or WhatsApp so you can follow your package until it arrives at your doorstep.

Order Confirmation

All orders are confirmed through WhatsApp or phone call before dispatch. Please ensure your contact number is active for confirmation.

Delays

While we strive for timely delivery, delays may occur due to unforeseen circumstances such as weather conditions, public holidays, or courier issues.

Customer Support

If you have any questions or concerns about your shipment, feel free to contact us via WhatsApp or call at +92 303 6826665. Our team will be happy to assist you.